ph98 Privacy Policy

When you register an account on ph98, we collect the personal details you provide directly, including your full name, date of birth, email address, mobile number, and preferred payment method details. We also collect identity verification documents when required to comply with Philippine anti-money laundering regulations and responsible gaming obligations. During your use of the platform, we automatically gather technical data such as your device type, operating system, browser version, IP address, and session activity logs. This technical data helps us maintain platform security, detect suspicious activity, and improve the overall experience for Filipino players. We may also collect information about the games you play, the bets you place, and the promotions you interact with, so we can personalise your experience and ensure our offers are relevant to you. All data collection is limited to what is genuinely necessary for the purposes described in this policy.

ph98 uses your personal data primarily to create and manage your account, process deposits and withdrawals in Philippine pesos, verify your identity, and deliver the gaming and betting services you have signed up for. We also use your information to communicate with you about your account, including transaction confirmations, security alerts, and updates to our terms or policies. Where you have opted in, we may send you promotional messages about new games, bonuses, and special offers available through the Promotion page or the VIP programme. Your data helps us detect and prevent fraud, money laundering, and other prohibited activities that could harm you or other members of the platform. We analyse aggregated, anonymised usage data to understand how Filipino players interact with our platform so we can improve game selection, navigation, and mobile performance. We will never use your personal data for purposes that are incompatible with those stated here without first obtaining your explicit consent.

ph98 does not sell, rent, or trade your personal information to any third party for their own marketing purposes — this is an absolute commitment we make to every Filipino player on our platform. We do share your data with carefully selected service providers who help us operate ph98, including payment processors that handle PHP transactions, identity verification partners, customer support tools, and cloud infrastructure providers. All third-party partners are contractually required to handle your data securely and only for the specific purpose for which it was shared. We may also disclose your information to Philippine regulatory authorities, law enforcement agencies, or courts when we are legally required to do so, or when disclosure is necessary to protect the rights, safety, or property of ph98 or its members. In the event that ph98 undergoes a business restructuring, merger, or acquisition, your data may be transferred to the successor entity, and you will be notified of any such change in advance. We will never share your data with any party in a way that is inconsistent with this Privacy Policy.

ph98 uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and ensure the platform functions correctly across your devices. Session cookies are essential for the platform to operate and are automatically deleted when you close your browser. Persistent cookies help us remember your language settings, display preferences, and login status so you do not have to re-enter your details every time you visit ph98.pro on your mobile or desktop. We also use analytics cookies to understand how players navigate the site, which pages are most visited, and where technical issues may be occurring — this data is always aggregated and never linked to your personal identity. You can manage or disable non-essential cookies through your browser settings at any time, though doing so may affect certain features of the platform. By continuing to use ph98 after being informed of our cookie use, you consent to cookies being placed on your device in accordance with this policy.

Under applicable Philippine data privacy law, you have a number of important rights regarding the personal information ph98 holds about you. You have the right to access a copy of your personal data at any time by submitting a request through our support team, whose contact details are available on the FAQ page. You also have the right to request correction of any inaccurate or incomplete information we hold, and we will update our records promptly upon verification. If you wish to have your personal data deleted, you may submit a deletion request, and we will erase your data to the extent permitted by our legal and regulatory obligations — some data must be retained for a minimum period under Philippine anti-money laundering rules. You have the right to object to or restrict certain types of processing, including direct marketing communications, and you can withdraw your consent to marketing messages at any time without affecting the lawfulness of prior processing. We are committed to responding to all data rights requests within a reasonable timeframe and will keep you informed of the progress of your request throughout.

ph98 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and regulatory guidelines. Account information is kept for the duration of your membership and for a defined period after account closure to meet our legal obligations, including those related to financial record-keeping and responsible gaming audits. Transaction records, including deposit and withdrawal histories in Philippine pesos, are retained for a minimum of five years in line with anti-money laundering requirements. Technical logs and session data are retained for a shorter period and are used solely for security monitoring and platform improvement purposes. Once the applicable retention period has expired, your data is securely deleted or anonymised so that it can no longer be linked back to you as an individual. If you have questions about how long specific categories of your data are retained, you are welcome to contact our support team for clarification.

ph98 takes the security of your personal information seriously and employs a range of technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and ph98.pro is encrypted using industry-standard TLS protocols, ensuring that your login credentials, payment details, and personal information are protected in transit. Our servers are hosted in secure data centres with strict access controls, and only authorised personnel with a legitimate business need are permitted to access personal data. We conduct regular security assessments and keep our systems updated to address emerging threats and vulnerabilities. In the unlikely event of a data breach that poses a risk to your rights and freedoms, ph98 will notify affected members and the relevant Philippine authorities in accordance with our legal obligations. We also encourage you to protect your own account by using a strong, unique password and enabling any available two-factor authentication features.

ph98 may update this Privacy Policy from time to time to reflect changes in our data practices, new platform features, or updated legal requirements in the Philippines. When we make material changes, we will update the effective date shown at the top of this page and, where appropriate, notify registered members directly. We encourage all Filipino players to review this page periodically so they remain informed about how their personal data is being handled. Your continued use of ph98 after any update to this policy constitutes your acceptance of the revised terms. If you disagree with any changes, you should stop using the platform and contact our support team to discuss your options, including account closure and data deletion. This policy is written in Philippine English and is intended to be clear and accessible to all members of our community.